24/7 service and brand independant

After the emergency power solution has been realized the commissioning starts. Elinex is fully organized with her own service team to make things as easy and convenient as possible for our clients. We provide maintenance (contract), 24/7 emergency service, repair services and battery replacement.

maintenance.

Elinex provides both preventive and corrective maintenance to all brands of UPS systems, back up generators, battery configurations and peripherals. An emergency power solution must be reliable and available at all times. Annual preventive UPS maintenance is therefore a must. After all, you have purchased an "insurance" against power failure, which must be reliable after installation, in operation and during its service life (+/- 10-12 years). Elinex provides maintenance contracts for some systems or for entire networks. In addition, we can compile and maintain a multi-annual plan and also consider efficient maintenance for, for example, 25-year ongoing PPC projects (DBMO).

24/7 care service.

An UPS system or other emergency power devices in malfunction requires a quick diagnosis, repair and possibly a (temporary) replacement solution by a specialist. Elinex guarantees, with its 24/7 emergency service, to be on site within 4 hours within the Benelux. Elinex has the components in stock, as well as replacement devices as a temporary solution.

repairs.

Our specialized service team performs repairs at Elinex or at your own location. For the brands we have in our own portfolio, we manage our stock of repair parts and materials.

Elinex can not guarantee that all defective UPS’s will be repaired. Our process is designed in a way that we first diagnose the defective device. To do this, the Elinex service engineer performs a measurement & analysis. Next, this analysis will be given to you with an appropriate advice in the form of a quotation to determine the follow-up action. Regarding the smaller 1-phase UPS’s, you can send it to Elinex and we will check it out for you.

battery replacement.

Elinex replaces batteries for all brands of UPS’s, small and large. Within our organization we work with our own battery specialists and Elinex has also signed contracts with the well-known battery manufacturers. Elinex handles - in terms of lifespan - the Eurobat standard. We advise to take a maintenance contract to periodically carry out checks on the corresponding battery configuration. Elinex has also developed a battery monitoring system with its EPMS solution, read more about BACS.

maintenance contracts. 

With a preventive maintenance contract, you are assured of an annual check by our specialists, which will thoroughly check your emergency power equipment according to a fixed procedure. Any possible defect can be rectified in a timely manner. We would like to discuss the possibilities with you. Click here to get in touch.